Warranty

Polyflora does NOT offer any sales of any kind or capacity for products. This website (www.polyfloral.com) furthermore does not facilitate any sales.

Polyflora's main focus is to ensure the satisfaction of our customers with our products. We are always willing to work with you to remedy a situation where applicable. Please note that this warranty is not a legally binding agreement and is provided solely as a customer service benefit.

Polyflora provides a warranty for products (excluding Tier 4*) against defects in materials and workmanship under normal use for 14 days (14) from the original end-user purchase date. If a physical defect is found and a claim is submitted within the warranty period, Polyflora will, at its discretion, either (1) Repair the defect or (2) Replace the product with a new or functionally equivalent one. 

After 14 days from the original purchase date, while a replacement may be offered, it is not guaranteed. 

*As tier 4 products are sourced from partners, different standards for production might impact qualty beyond our control.